T&C / Privacy Policy

Acceptance of Terms

By accessing our website and making a purchase, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or purchase our products.

Changes to Terms

Fruitnest Hub reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.

Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on our site is accurate, complete, or error-free. In the event of an error, we reserve the right to correct it and notify you of any changes.

Ordering and Payment

By placing an order through our website, you are making an offer to purchase a product subject to availability and acceptance by us. Payment can be made via the methods specified on our checkout page. All prices may be subject to applicable taxes.

Shipping and Delivery

We aim to process and ship orders promptly. Shipping times may vary depending on your location. While we make every effort to deliver your products on time, we cannot guarantee delivery dates.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Fruitnest Hub or its content suppliers and is protected by copyright and other intellectual property laws. Unauthorized use of any material is prohibited.

Limitation of Liability

Fruitnest Hub shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our liability is limited to the maximum extent permitted by law.

Privacy Policy

At Fruitnest Hub, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our products.

We collect information that you provide directly to us when you create an account, place an order, or contact us. This may include:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information

How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order
  • Improve our website and services
  • Send you marketing communications (if you opt-in)
  • Respond to your inquiries and support requests

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers to assist with order processing, payment processing, and shipping.

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Governing Law

These Terms and Conditions and Privacy Policy shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts located in Malaysia.